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Last updated: 12/15/2025
At Soaring Lab (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from soaringlab.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
When you visit or interact with our Site, we may collect the following types of information:
Name
Email address
Shipping and billing address
Phone number
Order and transaction details
Payments are processed securely through third-party payment providers (such as Shopify Payments, PayPal, or other gateways).
We do not store or have access to your full credit/debit card numbers.
IP address
Browser type and device information
Pages visited and time spent on the Site
Cookies and analytics data
We use your information to:
Process and fulfill orders
Communicate order confirmations, shipping updates, and customer support responses
Improve website performance, user experience, and product offerings
Prevent fraud and ensure transaction security
Send marketing or promotional emails only if you opt in
We only share your information with trusted third parties necessary to operate our business, such as:
Payment processors
Shipping and logistics providers
Website analytics and performance tools
We do not sell, rent, or trade your personal information to third parties.
We use cookies and similar technologies to:
Enable essential site functionality (such as cart and checkout)
Analyze website traffic and performance
Improve user experience
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.
If you are a California resident, you have rights under applicable privacy laws, including:
The right to request access to your personal data
The right to request correction or deletion of your data
The right to opt out of marketing communications
To exercise these rights, contact us using the information below.
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no method of transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: steve@soaringlab.com
Business Location: California, United States
